Shipping Information

🚚 Shipping & Delivery

At LyraSleep, we’re committed to getting your order to you quickly, safely, and with care — so you can start your better-sleep journey without delay.
Below you’ll find everything you need to know about shipping, delivery times, and tracking your order.

🌍 Where We Ship

We currently ship to:

  • United States

  • United Kingdom

  • Canada

  • Australia

  • Most international destinations

If your country isn’t available at checkout, please email support@lyrasleep.com — our team is always expanding where we ship.

📦 Order Processing

All orders are carefully packed and processed within 1–3 business days (excluding weekends and holidays).
Once your order ships, you’ll receive a confirmation email with your tracking link.

If you haven’t received tracking after 3 business days, simply reach out to support@lyrasleep.com — we’ll check on it for you right away.

⏱ Estimated Delivery Times

Location Estimated Delivery
United States 6–10 business days
United Kingdom 4–6 business days
Canada 6–8 business days
Australia 8–10 business days
International 10–14 business days

🪶 Note: Delivery times may vary slightly depending on customs or local postal delays. We always do our best to deliver sooner than expected.

🚀 Tracking Your Order

As soon as your order leaves our warehouse, you’ll receive a tracking link via email or SMS.
You can also track it anytime through our Order Tracking Page.

If your tracking hasn’t updated in a few days — don’t worry. It’s usually in transit between shipping hubs.
If it’s been more than 14 days with no movement, contact us and we’ll investigate immediately.

💬 Lost or Delayed Orders

If your order hasn’t arrived within 25 days, we’ll reship it free of charge or issue a full refund.
Our promise is simple: you’ll always receive your LyraSleep order, no matter what.

📭 Incorrect Address Policy

Please double-check your shipping details before completing checkout.
If you realize there’s an error, email support@lyrasleep.com within 12 hours — we’ll do our best to update it before your order ships.

🌱 Sustainable Packaging

Your LyraSleep order ships in eco-friendly, minimal packaging — no excess plastic or fillers — because better sleep shouldn’t come at the planet’s expense.

❓Need Help?

If you have any questions about your order or shipping status, our support team is available 7 days a week.
📧 Email us anytime at support@lyrasleep.com — we’ll respond within 12-24 hours.